Why Us

why-us

Top Reasons to Choose LayerOnline

Web Hosting, Done Right

Are you tired of those web hosting providers which only failed to deliver a reliable hosting and good customer service experience, caused you to lose hundreds and thousands of dollars of website revenue? That’s why at LayerOnline we strive to provide the most reliable web hosting and the best customer support for your website and business. We take your website’s uptime and business very seriously. It’s also our philosophy and policy to only use ethical business practices.

 

What make LayerOnline different from other web hosting providers:

  • We offer cloud-based nameservers, CDN and email hosting for maximum reliability and performance.
  • You own your domain name and can transfer away at anytime, even you get it for free with your web hosting.
  • We offer 24-hour domain cancellation policy and typo-protection so you can register your domain in peace.
  • Your domain registration is instant to secure your brand name. No more waiting for bulk registration like other domain registrars.
  • We provide top-of-the-line, high performance and secure web hosting for your business on our own servers.
  • We provide up to 100% uptime guarantee for web hosting services.
  • We provide excellent after-sale support for all our services. Our friendly staff are just one click away to chat 24/7 and are happy to answer any question you may have, no matter what your technical level is.
  • You always have access to your website backup, even six months after your termination. Of course you may ask your backup to be deleted immediately at anytime.
  • We offer 100% satisfaction guarantee. In case you are not happy with our web hosting within 30 days of sign up, we will provide full refund for your hosting account.
  • We provide 24/7 North America based technical support by chat, phone, ticket and email.

Commitment to Customer Satisfaction

At LayerOnline, our customers are treated like royals. Our customer service is always our number one priority. We want our customers to be confident and happy in our service and we will go the extra mile to ensure that they are completely happy with our service.

  • Real people, no out-sourced staff
  • North America based support
  • Professionally trained and friendly staff
  • 247×365 chat/phone/email/ticket support
  • Extensive online knowledgebase
  • Extensive online tutorials
  • Easy-to-use interface
  • World-class network/hardware equipments
  • Highest standard web hosting services
  • 99.9% – 100% uptime guarantee
  • 24-hour domain money back guarantee
  • 30-day web hosting money back guarantee

Best-in-Class Technology

At LayerOnline we provide world-class cutting-edge web hosting technology.

  • Cloud-based DNS/CDN/Email – Everything from DNS to email is on the cloud.
  • Powerful Nginx/Apache hybrid webserver engine – Combine the high scalability of Nginx with the power of Apache, the servers do not even break a sweat even under the heaviest loads.
  • Private hosting environment – Each hosting account has a truly dedicated php engine isolated from others, improves security, stability and performance.
  • Optimized hosting for page ranking and SEO – Many SEO firms have recommended us to their clients for faster website load speed. Your website load speed directly affect your page ranking in Google, Bing and other search engines as well as your visitor’s experience.
  • State-of-the-art security – Our proprietary real-time scanning engine constantly filter out malicious requests such as SQL injection and buffer overflow even before they reach your website. It can block any hacking script upload and execution. We always keep our scanning engine up-to-date and refined for today’s newest threats.
  • Digg-effect Proof – Our servers are designed from the ground up to handle the toughest traffic storm from Digg, Slashdot, Reddit, Stumbleupon, Twitter, Facebook and more, leaving great impression and professional image for your site visitors.
  • Realtime DDOS Protection – Your websites are fully protected against one of the greatest threats on the Internet – Distributed Denial-of-Service attacks, including SYN flood and Teardrop.
  • Optimized for blog and forum hosting – Our LAMP hosting environment were optimally tuned for blog and forum hosting platforms such as WordPress, Joomla, Drupal, phpBB, vBulletin and more.
  • Raid-Protected Storage and Data Backups – We are serious about your website data integrity and safety, that’s why we use RAID1 to mirror your data to two drives, at the same time provide weekly backups which is also on RAID1. This is a costly setup therefore not many hosting providers are willing to provide.

Best-in-Class Domain Services

At LayerOnline we are proud to offer some of the best domain registration services in the industry.

  • Typo-proof domain registration – If you made a typo in your domain, just contact us within 24 hours and we can correct for you free of charge.
  • True Domain Ownership: We will never hold your domain hostage.
  • Instant Activation: Your domain name is secured and active the moment you purchase it with us.
  • Cloud DNS Nameservers: Our cloud-based nameservers provide the high availability infrastructure for your domains.
  • Free DNS Services: DNS management for your domain.
  • Free Domain Forwarding: Blazing fast domain forwarding performance. Search engine friendly and optimized.
  • Free Email Forwarding: Unlimited email forwarding. Catch-all accounts supported
  • Free Domain Theft Protection: Guarding your domains from unauthorized transfers.
  • Award-Winning Domain Control Panel: Fast and friendly AJAX web interface. Easy to navigate and make changes
  • 24 hour Unconditional Money Back Guarantee: If you are unhappy with your domain purchase, contact us within 24 hours and we will provide full refund.
  • 24/7 Professional and Friendly Support: We are here 24/7 to help you with all your domain needs.
  • Free domain in up to 50 domain extensions with free whois privacy – You may choose your free domain in .com, .org, .net, .info, .biz, .name, .us, .ca, .co.uk, .org.uk, .me.uk, .me, .mobi, .asia, .eu, .cc, .bz, .tv, .tel, .ws, .de, .es, .com.au, .net.au, .co, .com.co, .net.co, .nom.co, .net.nz, .co.nz, .org.nz, .eu.com, .gb.com, .ae.org, .kr.com, .us.com, .qc.com, .ru, .com.ru, .net.ru, .org.ru, .in, .co.in, .net.in, .org.in, .gen.in, .firm.in, .ind.in.
  • Value Packed domain registration – Our domain registration is highly competitively priced while still provide premium features such as type-proof, free theft protection, free DNS management, 24-hour cancellation policy and much more.
  • 380+ domain extensions to choose from – We are one of the web hosting providers with the largest domain extensions available

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